Akhilesh's CV
Akhilesh Sharma
Automation Lead | Senior Manager
Profile summary
Accomplished automation lead with 12 years shaping enterprise technical solutions and artificial intelligence frameworks. Recognized for delivering scalable automation programs, optimizing operational workflows, and directing multidisciplinary engineering teams. Committed to implementing robust software solutions and driving continuous technological advancement across global organizations.
Career highlights
Automation Team Leadership: Directed infrastructure and product development across multiple divisions while managing a multidisciplinary technical team and vendor support group.
Cost Reduction Solutions: Built a complex ServiceMax automation in Automation Anywhere v11, fixing bugs and deploying the solution to generate financial savings for the client.
AI Integration and Development: Integrated OCR Agent capability into Power Automate through a Python microservice to process intelligent documents and support enterprise initiatives.
Certified Professional Credentials: Completed the Automation Anywhere Certified Master RPA Professional credential alongside specialized training in generative AI foundations and document automation.
Key skills
Professional experience
Directed infrastructure and product development across infrastructure, warehousing, consumer products, and global capability centers, steering a team of 14 personnel comprising 8 direct reports and a 6-member vendor support group while managing stakeholder relationships across infrastructure, network, SAP, and business divisions.
- Delivered a project equivalent to 5 FTE capacity by architecting infrastructure for automation and product development.
- Integrated OCR Agent capability into Power Automate through a Python microservice to process intelligent documents.
- Built a reusable framework for Automation Anywhere 360 and Power Automate to standardize enterprise development.
- Executed proof-of-concept for third-party API integrations covering MSME and PAN checks using Power Automate.
- Implemented R&D server foundation setup to host and test AI-generated code prior to phased publishing.
Shaped client engagement and technical solution delivery for banking and healthcare accounts, directing 4 developers across enterprise initiatives. Defined implementation standards while coordinating engineering execution for multiple client projects spanning automated document extraction and AI frameworks.
- Delivered advanced automation and AI-enabled solutions across BCH, CoBank, BOC, and St Clair using Python, GenAI, and enterprise RPA use cases.
- Built GenAI-assisted publication review and data retrieval using OpenAI LLMs alongside machine learning-driven bots and document comparison tools.
Reported to senior leadership, guiding a 12-member multidisciplinary team spanning development, robotic process automation support, control room administration, and infrastructure services. Focused on infrastructure, airport, investment, and research sectors, managing client engagements.
- Governed automation programs overseeing 30 bots across procurement, aero billing, procure-to-pay, finance assurance, and payments, serving clients including GMR and ELM.
- Built an automation framework from scratch, directing end-to-end documentation from requirement gathering to solution design, flowchart creation, and agile integration.
- Delivered automation initiatives covering development, testing, production deployment, client engagement, and documentation to ensure scalable and resilient solutions.
Guided a team of 4 developers, steering robotic process automation initiatives for North American and European enterprise clients spanning the conglomerate, automotive, banking, and healthcare sectors.
- Built a complex ServiceMax automation in Automation Anywhere v11, fixing bugs and deploying the solution to generate $2.5 Million in cost savings.
- Executed end-to-end automation development, solution design, PDD analysis, and hypercare support for Beckton Dickinson, PSA Group, Honeywell, and UBS.
- Delivered financial and operational workflows including Proforma to Invoice, Credit Hold, and SAP-based billing processes.
- Built bot development material for the Automation Anywhere tool and created training guides for developers.
- Integrated VBA and Automation Anywhere during bot development for complex workflows across UK HRO and NA Payroll accounts.
- Delivered enterprise web portals, EHR tablet applications, and maintenance management tools across diverse industry sectors.
- Built software systems supporting accounting, billing, mobile sales operations, and share market trading platforms.
- Built an artificial intelligence agent-based automated inventory replenishment copilot using Python and OpenAI large language models.
- Delivered generative AI-assisted publication review tools integrated into client workflows.
- Built a complex ServiceMax automation in Automation Anywhere v11, delivering $2.5 Million in cost savings for the client.
- Executed end-to-end automation design, PDD analysis, and bot maintenance for financial and operational workflows.
- Delivered two automation tools for the client, including Offer Letter Creation and Aconso, producing a reduction of 3 FTE.
- Integrated VBA and Automation Anywhere during bot development, resulting in a reduction of 2 FTE man-hours.
- Delivered share market applications and EHR tablet applications to meet specialized client requirements across distinct industries.
- Built enterprise web portals and service mobile apps to expand functional capabilities for diverse business users.